Privacy notice

Who we are

MyDawr is a service of Yasrli Technology L.L.C in the Sultanate of Oman. Yasrli decides how this data is used and is responsible for it under Oman's Personal Data Protection Law. Write to us at contact@yasrli.com.

What we never ask for

You do not create an account. We never ask for your name, phone number or email address. You never pay anything.

We use no analytics cookies and no advertising cookies.

What we handle

• The order number you type, the shop, and when the order was opened, marked ready and collected.
• The language of the page, and whether you used the web page or the App Clip on iPhone.
• One cookie that keeps your order on this phone. See The order cookie.
• If you turn on alerts, an alert address for this phone. See Alerts on a locked phone.

When your phone opens a page, our hosting provider receives its internet address, as with any website. We do not store it with your order.

The order cookie

When you start, we set one cookie named __Host-dawr_t. It holds a signed code that opens your order only, and only on this phone. The code is renewed about every 15 minutes while the order is open.

Scripts on the page cannot read it, and it holds no personal details. It stops working when your order ends, and after 8 hours at most.

Alerts on a locked phone

Alerts are your choice. If you allow notifications, your browser gives us a push subscription. On iPhone, the App Clip gives us a Live Activity or notification token instead. It is an address for sending alerts to this phone. It does not tell us who you are.

We store it encrypted with AES-256-GCM and keep the keys outside the database. We use it only to send the alerts for this order. We delete it when the order closes, and after 8 hours at most.

The alert travels through the push service of the company behind your browser or phone: Google, Apple, Mozilla or Microsoft. That service receives the message and the address so it can deliver the alert.

You can turn notifications off at any time in your browser or phone settings. Without notifications, MyDawr still works while the page is open. It chimes and flashes when your order is ready, like a pager.

Delivery receipts

For each alert we record whether the push service accepted it and when it was shown. These receipts hold no personal data. We keep them to measure and improve how reliably alerts arrive.

How long we keep it

• The order cookie: until your order ends, 8 hours at most.
• The alert address: deleted when the order closes, 8 hours at most.
• The order number, its times and the delivery receipts: kept without personal data, to measure service quality.

Where the data goes

Your order is stored with Supabase in Mumbai, India, and our pages run on Vercel. If you turn on alerts, the alert address is stored there too, encrypted. The alert passes through Google, Apple, Mozilla or Microsoft, which may handle it in other countries.

This is a transfer of personal data outside Oman. Oman's Personal Data Protection Law (Royal Decree 6/2022) and its Executive Regulation (Ministerial Decision 34/2024) require your explicit consent before such a transfer. So we ask in one line next to the alert button, before your browser asks about notifications. If you do not agree, do not turn on alerts. The page still works while it is open.

Shop staff accounts

Shops that use MyDawr have staff accounts. We keep the email addresses of owners, managers and staff so they can sign in. This is business data, handled under our agreement with each shop and not under this notice.

The Google Maps link

After you collect your order, the page may show a link to rate the shop on Google Maps. Every customer sees the same link. If you open it, you leave MyDawr and Google's own terms and privacy policy apply. We do not see what you do there.

Your rights

Oman's law gives you the right to:

• withdraw your consent at any time
• ask us to correct, update or block your data
• get a copy of your data, or have it moved to another organisation
• ask us to delete your data
• be told if a data breach affects you

Requests are free, and we answer within 45 days. Write to contact@yasrli.com and name the shop, the order number and the date, so we can find the order.

You can also complain to the Ministry of Transport, Communications and Information Technology.

Changes

When we change this notice, we update the date at the top of this page.